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Head-to-head · Voice APIs

Amazon Chime SDK PSTN Audio vs Infobip Voice API

  • Updated Oct 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score Amazon Chime SDK PSTN Audio #7 in Voice APIs 8.8/10 Paid ✓ 5 of 5 features Visit AWS
Infobip Voice API #24 in Voice APIs 7.1/10 60-day trial Free trial✓ 5 of 5 features Visit Infobip

Amazon Chime SDK PSTN Audio leads on 0 checks, Infobip Voice API on 0, and 6 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreAmazon Chime SDK PSTN Audio · 8.8/10
  • Free trialonly Infobip Voice API

Amazon Chime SDK PSTN Audio scores higher on our rubric for voice apis: 8.8 against 7.1 out of 10; our editors rank them #7 and #24.

Amazon Chime SDK PSTN Audio is the better fit for AWS developers adding PSTN call flows. Infobip Voice API is the better fit for teams wanting a long trial and broad voice tools.

  • Amazon Chime SDK PSTN Audio fits best

    AWS developers adding PSTN call flows

  • Infobip Voice API fits best

    Teams wanting a long trial and broad voice tools

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Side by side

Feature Amazon Chime SDK PSTN Audio 8.8/10 Visit ↗ Infobip Voice API 7.1/10 Visit ↗
At a glance
Editor score 8.8 7.1
Ranking #7 in Voice APIs #24 in Voice APIs
Best for AWS developers adding PSTN call flows Teams wanting a long trial and broad voice tools
Pricing model Paid Paid
Starting price $0.002/unit usage-based 60-day trial
Free plan — —
Free trial — 60 days
Deployment Cloud Mobile, Cloud
Platforms Web iOS, Android, Web
Integrations 4 integrations 3 integrations
Features Amazon Chime SDK PSTN Audio 5/5 · Infobip Voice API 5/5
Inbound calling ✓ ✓
Outbound calling ✓ ✓
Phone number support ✓ ✓
SIP support ✓ ✓
Call recording ✓ ✓
Specs
Concurrent call limit 10 calls Not checked yet
SDK languages JavaScript, Swift, Objective-C, Kotlin, Java, C++ JavaScript, Python, Java, Go, PHP, C#, Ruby
Our review
Pros
  • Inbound and outbound calling with provisioned and toll-free numbers
  • Lambda-controlled flows with DTMF, prompts, routing, and bridging
  • Recording, noise suppression, and integrations across AWS services
  • Supports inbound and outbound calls across PSTN, WebRTC, and SIP
  • Combines IVR, conferencing, recording, streaming, transcription, and TTS
  • Offers API, web, iOS, and Android access with multiple SDK languages
Cons
  • API-only coverage requires development work for end-user applications
  • Usage-based billing spans calling, phone numbers, and connected AWS services
  • The default regional active-call quota is 10 concurrent calls
  • No free plan is available after the trial
  • Pay-as-you-go pricing varies by country and currency
  • The broad feature set may exceed basic calling requirements
Our verdict

Amazon Chime SDK PSTN Audio is an API service for developers building serverless telephony applications on AWS. It supports inbound calls on provisioned DID/DDI and toll-free numbers, outbound calls to landline and mobile numbers in over…

Read the review →

Infobip Voice API provides programmable communications for businesses and developers building voice applications. It supports inbound and outbound calls across PSTN, WebRTC, and SIP, with voice-number provisioning, IVR, click-to-call,…

Read the review →
  1. Amazon Chime SDK PSTN AudioVoice APIs 8.8Paid
  2. Infobip Voice APIVoice APIs 7.160-day trial

Strengths and trade-offs

  • Amazon Chime SDK PSTN Audio — where it wins

    • Inbound and outbound calling with provisioned and toll-free numbers
    • Lambda-controlled flows with DTMF, prompts, routing, and bridging
    • Recording, noise suppression, and integrations across AWS services

    Where it doesn't

    • API-only coverage requires development work for end-user applications
    • Usage-based billing spans calling, phone numbers, and connected AWS services
    • The default regional active-call quota is 10 concurrent calls
  • Infobip Voice API — where it wins

    • Supports inbound and outbound calls across PSTN, WebRTC, and SIP
    • Combines IVR, conferencing, recording, streaming, transcription, and TTS
    • Offers API, web, iOS, and Android access with multiple SDK languages

    Where it doesn't

    • No free plan is available after the trial
    • Pay-as-you-go pricing varies by country and currency
    • The broad feature set may exceed basic calling requirements
  • Amazon Chime SDK PSTN Audio8.8/10 · Paid

    A focused AWS building block for developers creating programmable PSTN call flows.

    Visit AWSFull verdict →
  • Infobip Voice API7.1/10 · 60-day trial

    A broad voice API suite with a 60-day trial and pay-as-you-go pricing.

    Visit InfobipFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update