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The CHiQ CTM216W is listed in a 2018 specification sheet as a 216-litre refrigerator, but sources disagree about whether it is a top-mount or bottom-mount model. Treat the layout as unverified until you check the label or documentation for the specific unit. Its published capacity and dimensions can help assess fit, while owner reviews offer mixed, anecdotal reports rather than a reliable failure-rate measure.

What the CTM216W specifications say

CHiQ’s 2018 specification sheet lists a total capacity of 216 litres: 154 litres for the refrigerator compartment and 62 litres for the freezer. It also lists a 3.5-star rating, but does not establish which rating scheme the figure uses. Do not compare it directly with newer Australian energy labels without confirming the scheme.

Specification Published detail
Total capacity 216 L
Refrigerator / freezer split 154 L / 62 L
Product dimensions (W × H × D) 545 × 1465 × 590 mm
Net / gross weight 45 kg / 49 kg
Energy rating 3.5 stars; rating scheme not established

These figures come from the historical CHiQ CTM216W specification sheet (2018); they are not independent measurements. The sheet also lists frost-free operation, multi-air flow, an interior LED, a humidity-control crisper, tempered-glass shelves and R600a refrigerant.

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Is it top mount or bottom mount?

The available documents conflict. The 2018 specification sheet describes the CTM216W as a top-mount refrigerator, while a manual copy titled for CTM216W/CTM215S describes a frost-free bottom-mounted refrigerator. The manual is a third-party copy, and the available CHiQ Australia document-search information does not resolve the discrepancy.

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Do not rely on a listing or model name alone to decide the layout. Check the rating plate and model label on the actual appliance, find a verified model-specific manual, or ask CHiQ support to confirm the configuration. The CHiQ Australia document search page says model numbers can be used to search documents, but that does not by itself confirm the mount style. The conflicting documents are the 2018 specification sheet and the CTM216W/CTM215S manual copy.

Will it fit your space?

The listed product dimensions are 545 mm wide, 1465 mm high and 590 mm deep. Measure the intended space and compare it with those product dimensions, including door swing and the route through doorways, halls and stairs. The specification sheet does not establish a current installation-clearance requirement for this exact model, so confirm clearance needs from reliable documentation or the manufacturer before installation.

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What do owner reviews report?

ProductReview.com.au identifies the CTM216W as discontinued and displays 15 owner reviews. The comments describe varied individual experiences: one owner reports a positive experience using it as a backup fridge and dealing with support, while other owners report freezer ice buildup, cooling problems, noise or difficulty contacting support.

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These are self-selected accounts, not a controlled test or a representative sample of owners. They can help identify questions to ask when inspecting a used unit, but they do not establish how often the refrigerator fails or verify the cause or outcome of any reported problem. See the ProductReview.com.au CTM216W page for the listing and owner accounts.

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Is a CTM216W worth buying now?

The review listing labels the model discontinued, but that does not prove that every remaining or second-hand unit is unavailable. Current stock, local service support, compatible parts and warranty coverage have not been established. The specification sheet’s listed 3 + 7 year warranty is historical; it does not show that a warranty applies to a present purchase or clarify its scope.

If you are considering a used unit, inspect it running and check that both compartments cool as expected, listen for unusual noise, and look for excessive freezer ice or signs of damage. Ask for the unit’s age, proof of purchase, warranty details and any service history. Before paying, confirm whether local repair support and any needed parts are actually available. Do not assume shelves, door gaskets or other parts will fit based only on the model name; get compatibility confirmed by the manufacturer or seller.

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How to compare it with another refrigerator

Compare the details that affect day-to-day use and ownership, rather than relying on a headline capacity or a review score:

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  • Storage: compare total usable capacity and the fresh-food/freezer split with your needs.
  • Fit: compare width, height and depth, then check installation clearances and access to the location.
  • Layout: verify the CTM216W’s mount configuration on the exact unit before comparing it with another layout.
  • Energy label: compare ratings only when they use the same rating scheme.
  • Ownership: weigh age and condition, warranty scope, and confirmed local parts and service availability.
  • Price: compare the asking price with the unit’s condition and the practical cost of obtaining support or repairs.

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.