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First determine whether the problem is in the spoken audio or in the avatar’s visible mouth movement. Fix incorrect words, stress, pacing, or pauses in the narration; if the narration sounds right but the mouth looks out of time, inspect a rendered avatar scene. An audio-only preview can help you judge speech, but it cannot confirm lip-sync.

Diagnose the audio before the animation

Listen to the clip and note the exact fault: a mispronounced word, incorrect emphasis or accent, unnatural speed, awkward pauses, or speech that sounds fine while the avatar’s mouth appears out of sync. These are different problems and may need different fixes.

  • If the audio is wrong: change the pronunciation, voice, script, or pacing, then preview or regenerate the narration.
  • If the audio is right but the mouth looks mistimed: check an avatar scene with its animation rendered. An audio preview alone is not a visual sync test.

Fix a mispronounced word

Synthesia: use the pronunciation editor

Select the word or phrase in the script, choose Pronunciation, enter a phonetic spelling or record yourself saying it, preview the available alternatives, and save the one that sounds right. Synthesia documents this workflow for names, technical terms, and acronyms. Its glossary can reuse saved pronunciations across a workspace, but results can vary by voice and language; regenerate the audio if a saved correction does not take effect. See Synthesia’s script documentation.

D-ID: try a phonetic respelling

D-ID says it has no built-in fine-tuning control for pronunciation. Its suggested workaround is to respell the word as it should sound—for example, change “read” to “reed” when you want the present-tense pronunciation. The respelling may also affect captions or translations, so check those before publishing. D-ID Help Center’s article, “Can I control pronunciation in my video?”, was updated May 8, 2025. See D-ID’s pronunciation help.

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Check the target voice

Pronunciation can vary between voices and languages. Preview the actual voice you plan to use rather than assuming a fix that worked elsewhere will sound the same in your final narration.

Fix pacing, pauses, or an awkward take

Edit the script and voice settings

For speech that rushes, pauses in the wrong place, or sounds unlike natural conversation, try punctuation for pauses, explicit pause controls, shorter sentences, and more conversational wording. Adjust speed in the voice settings where available, then preview the result for naturalness. HeyGen recommends these approaches in its avatar and voice FAQ; Synthesia also documents script pauses and voice-speed controls in its script guide.

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Regenerate if the wording is right but delivery is off

Synthesia’s speech regeneration creates another take using the same script, language, voice, settings, and visuals, while varying timing, intonation, rhythm, and emphasis. Because the voices are non-deterministic, another take may improve a slightly awkward delivery. It is not a guaranteed correction for a mispronounced word; use the pronunciation workflow for that. See Synthesia’s script documentation.

Consider Voice Mirroring for delivery

HeyGen’s Voice Mirroring workflow accepts recorded or uploaded audio and applies aspects of its delivery—such as tone, pacing, and emotion—to a selected public voice. This can help when text-to-speech delivery is the issue. It is not a universal repair for a generated avatar’s mouth-timing defect. See HeyGen’s Voice Mirror and Direct Voice instructions.

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Check lip-sync in a rendered avatar scene

HeyGen’s audio preview lets you review narration, pronunciation, pacing, and timing, and changes that affect narration generate a new audio preview. However, the preview does not generate lip-sync animation, facial expressions, or avatar animation. You therefore cannot judge mouth movement from that preview alone. See HeyGen’s voice documentation.

  1. Preview the narration and correct any problems with the words or delivery.
  2. Preview scenes individually and inspect the avatar’s expression, motion, timing, and pacing in the rendered scene.
  3. Adjust the script or audio if needed, then check the affected scene again.
  4. Render the full video once the scenes look and sound acceptable.

HeyGen says changes to A-Roll scenes require a re-render and consume credits, so checking individual scenes first can help avoid rendering the full video before you are ready. See its avatar and voice FAQ.

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Which platform control fits the problem?

The documented workflows differ in what they let you change. This is a comparison of controls, not a ranking of output quality.

Platform Pronunciation correction Reuse Preview and sync check
Synthesia Dedicated pronunciation workflow: enter phonetic spelling or record a pronunciation, then preview alternatives. Glossary can apply saved pronunciations across a workspace. Script documentation describes audio controls; a specific preview limitation for avatar animation is not stated in the cited script documentation.
D-ID No built-in fine-tuning feature; phonetic respelling is the documented workaround. Not stated in the cited pronunciation help. Not stated in the cited pronunciation help.
HeyGen Voice and script controls can be used to adjust narration; a dedicated word-level pronunciation editor is not stated in the cited voice documentation. Not stated in the cited voice documentation. Audio preview reviews speech but does not generate avatar animation; inspect a rendered scene for visual sync.

Sources: Synthesia script documentation, D-ID pronunciation help, and HeyGen voice documentation.

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What technical documentation can—and cannot—tell you

HeyGen’s Avatar V technical report describes dedicated audio cross-attention modules intended to align speech content with visual articulation at the phoneme level. That explains a design objective, not a user-side repair procedure or a guarantee that every generated scene will be synchronized. The report does not establish how often lip-sync or pronunciation faults occur, or how often a particular fix succeeds. See the HeyGen Avatar V Technical Report.

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