Special offer. See more information about Outbyte and uninstall instructions. Please review EULA and Privacy policy.

iTechGuides is reader-supported. When you buy through links on our site, we may earn an affiliate commission. As an Amazon Associate I earn from qualifying purchases. Learn more

If your AirPods Pro sound muffled, thin, uneven, crackly, or keep cutting out, the cause may be a blocked mesh, a poor ear-tip seal, a listening-mode setting, a Bluetooth connection, or a software or hardware issue. These are useful troubleshooting categories, not five confirmed defects in every pair. Start with the checks that match your symptom before paying for service or buying anything.

Match the symptom to the likely cause

What you notice Checks to try first
Weak bass or muffled sound Inspect the meshes and check the ear-tip seal.
Noise cancellation seems weaker or admits more background sound Check the seal, confirm the listening mode, and inspect for debris.
One earbud is quieter Inspect and clean it using the instructions for your generation, then check the connection.
Crackling, static, or dropouts Compare stored audio with streaming audio and test in another location.

These clues help prioritize checks; they do not identify a fault on their own.

1. Debris is blocking a speaker or microphone mesh

Earwax or other debris can obstruct the sound path or microphones. Apple recommends checking for debris when bass is reduced or background sound increases while Active Noise Cancellation is on. Inspect the meshes in good light, then use Apple’s cleaning instructions for AirPods Pro that match your generation.

Special offer. See more information about Outbyte and uninstall instructions. Please review EULA and Privacy policy.

Do not run AirPods Pro under water, poke the mesh with a pin, scrape it, or apply generic cleaning liquids. Apple’s specific mesh-cleaning procedure applies to AirPods Pro 2 and Pro 3; it calls for specified supplies and at least two hours of drying before use or charging. Pro 3 has an additional procedure, so do not apply it to earlier models. For AirPods Pro 1, follow the instructions relevant to that model rather than the Pro 2/3 mesh procedure. Apple lists a Belkin AirPods Cleaning Kit as one possible supply option for Pro 2 and Pro 3 cleaning, but a kit is not a substitute for following the model-specific directions.

#1 Best Overall
Inesore 4 Pairs Replacement Ear Tips for AirPods Pro 2nd/1st (White)
  • Compatible - Replacement Ear Tips for AirPods Pro (2nd Generation/1st Generation) ,AirPods Pro 2nd Generation USB-C Charging Case(2023),Tips: Only compatible with official Apple Devices.
  • Noise-Canceling-Airpods pro replacement ear tips have two noise reduction holes on the side, Almost identical to the original tip(other silicone ear tips do not have them), which can reduce noise to keep the best noise reduction effect of the original headphone.
  • Dust Guard Screen-Each earbud cover has a built-in dust mesh so that the earbuds won't slip out, even when you're exercising.
  • Super comfortable wear-The ear tips are made of high-quality soft silicone material and are ultra-lightweight to ensure long-lasting comfort for your ears.
  • Double-end Cleaning Pen: One-piece cleaning pen design : One side pulls down for the open cleaning brush. The other side pulls down for the plush brush bristles and round tip. Convenient dual-ended hidden design, Cleaning pen can also be used to clean mobile phones, keyboards, other electronic devices

2. The ear tip is not sealing your ear

A poor seal can reduce bass and make noise cancellation less effective. Apple’s guidance is straightforward: “Your AirPods ear tips should make a good seal with your ear canal for the best sound quality and noise cancellation.” Try the included tip sizes and run the fit or seal test supported by your model. One ear may need a different size from the other.

  1. On your connected device, open Settings > Bluetooth.
  2. Tap the Info button beside your AirPods.
  3. Choose Ear Tip Fit Test for AirPods Pro 1 or Pro 2, or Acoustic Seal Test for AirPods Pro 3, when the option is supported by your device and operating system.
  4. Adjust how the AirPods sit or try another included size, then repeat the test.

If an included tip is missing, worn, or none fits comfortably, replacement tips are an option. Confirm that replacement tips are designed for your exact AirPods Pro generation; tips are model-specific.

Rank #2
3 Pairs Replacement Ear Tips for AirPods Pro 2nd & 1st(S/M/L, White)
  • Excellent Noise Reduction Function: YUWAKAYI Airpods pro replacement ear tips have two noise reduction holes on the side, which are almost the same as the original(other silicone ear tips do not have them), which can reduce noise to keep the best noise reduction effect of the original headphone
  • Dust Guard Screen: Each airpod pro tips has a built-in dust guard screen, Same as Originals,The one-piece molding process makes it more firm and not easy to fall off. There is no need to worry about sweat letting him fall off
  • Ultra Comfortable to Wear: The ear tips are made of high-quality soft silicone material with ultra-light weight, ensuring long-lasting comfort to your ears,3 different sizes can meet the different needs of you and your family
  • Fits the Airpods Pro Seamless: Perfectly fit into Airpods pro and Airpods Pro 2nd generation, the connection with the ear buds is closer and seamless, you don’t need to worry about the ear tips fall off. At the same time fit for the original AirPods Pro charging case
  • Storage Box: 2xSmall,2xMedium,2xLarge, equipped with a storage box for storing 6 ear buds to protect unused ear buds from being lost or soiled

3. A listening mode is changing the sound you hear

Noise-control and adaptive features can change the balance between media and environmental sound. Adaptive Audio adjusts noise-control settings to the surroundings on supported models. Conversation Awareness can lower media volume when you speak and enhance nearby voices on supported models. Availability depends on AirPods generation and operating system.

Special offer. See more information about Outbyte and uninstall instructions. Please review EULA and Privacy policy.

To compare sound consistently, play the same track at the same volume while temporarily using a fixed listening mode. Turn off features that adapt to speech or surroundings for the comparison. If the sound changes, that points to the listening experience or settings—not proof that the earbuds are physically damaged. If the complaint is specifically about noise cancellation, also check that ANC is enabled. See Apple’s guide to AirPods listening modes and settings for supported features.

Rank #3
TNSNK 4 Pairs Replacement Ear Tips for AirPods Pro 1st /2nd(White)
  • Seamless Fit : for AirPods Pro (2nd Generation/1st Generation) ,AirPods Pro 2nd Generation USB-C Charging Case(2023),Tips: Only compatible with official Apple Devices.
  • Each ear tip features an integrated dust mesh screen. This design not only prevents earwax and debris from clogging the speaker grill but also ensures the earbuds stay securely in place during vigorous exercise and movement.
  • Crafted from high-quality, soft silicone, the ultra-lightweight ear tips conform comfortably to your ear canal. This ergonomic design provides a secure seal and long-lasting comfort, making them perfect for extended listening sessions.
  • This dual-ended cleaning tool is your all-in-one solution for maintenance. One end reveals a soft bristle brush for dusting, while the other features a precise metal pick and lint loop.
  • Keep your accessories organized and clean. The set includes four pairs of silicone tips (XS/S/M/L) and the cleaning pen, all stored neatly in a compact case. This protects your unused earbud tips from loss, damage, and dirt.

4. Bluetooth interference or the audio source is causing dropouts

Stutters and cutouts that vary by place or source fit a connection problem better than consistently weak bass in both earbuds. Apple recommends keeping the source device within a couple of metres while troubleshooting and comparing streamed audio with audio stored on the device.

  • Stored audio is stable but streaming cuts out: Keep the device nearby and try another location. Walls, floors, crowds, heavy Wi-Fi activity, poorly shielded cables, microwave ovens, and wireless speakers can interfere with Bluetooth signals.
  • Both stored and streamed audio cut out: Test with the device nearby in another location. If the problem persists, unpair and pair the AirPods again.

Follow Apple’s Bluetooth guidance for cutouts or distortion if the connection remains unreliable.

Rank #4
Vsagier 4 Pairs Replacement Ear Tips Buds for AirPods Pro 1st/2nd Gen, White
  • Perfect Compatibility: Designed strictly for AirPods Pro 1st Generation and 2nd Gen USB-C models, allowing you to place the earbuds perfectly back into your original charging case without taking these covers off
  • Enhanced Sound Quality: Features dual noise reduction holes on the side to maintain active cancellation effects, creating a seamless seal that prevents audio leakage during daily commutes or focused work
  • Sweatproof and Washable: Crafted from premium non-slip soft silicone that is completely easy to clean under water, providing a secure and comfortable fit even during intense gym workouts or running sessions
  • Upgraded Dust Guard: Each bud integrates a one-piece molded mesh screen to block sweat and earwax from entering your earphones, utilizing a sturdy buckle mechanism to ensure they will not easily fall off
  • Four Size Options: Includes Extra Small, Small, Medium, and Large pairs housed neatly in a convenient storage package, making it effortless for you and your family members to find the most customized secure fit
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.Support on Ko-Fi

5. Software, firmware, or a persistent hardware issue remains

Make sure the connected iPhone, iPad, or Mac has current software, and check the AirPods firmware version using Apple’s current instructions. Firmware versions change and differ by generation, so a version number that was current at one point may become stale. Apple says firmware updates are delivered automatically when the AirPods are charging and within Bluetooth range of a Wi-Fi-connected Apple device. Its update procedure says to leave them in the closed case for at least 30 minutes, then check the version.

Special offer. See more information about Outbyte and uninstall instructions. Please review EULA and Privacy policy.

If noise cancellation is still not working after checking fit, settings, and cleaning, Apple recommends resetting the AirPods. Reset steps differ between AirPods Pro 1/2 and Pro 3; use Apple’s reset instructions for your AirPods generation rather than assuming one button sequence fits all models. Apple’s firmware update and version guidance has the current procedure.

Best Value
Sale
Polislime 4 Pairs Replacement Ear Tips for AirPods Pro 2nd/1st (White)
  • 【Package includes】 4 Pairs white Ear Tips (XS/S/M/L) Cleaning Pen,box
  • 【Compatible Device】This Silicone Ear Tips Compatible with Apple AirPods Pro 2nd(2021)/1st Generation (2019) ,AirPods Pro USB-C Charging Case(2023). [Please Note:NOT compatible with AirPods 2nd/1st /AirPods 3]
  • 【Noise-Canceling】Airpods pro replacement ear tips have two noise reduction holes on the side, Almost identical to the original tip(other silicone ear tips do not have them), which can reduce noise to keep the best noise reduction effect of the original headphone.
  • 【 Dust Guard Screen】Each earplug has a built-in air filter, integrated air filter, increase comfort and dirt resistance, earplugs will not slip off during exercise;
  • 【 Super comfortable wear】DUST, SWEAT, AND WATER RESISTANT —The tip of the ear is made of high -quality soft silicone material, which has a super light weight to ensure the lasting comfort of the ears. so you can listen comfortably in more conditions.

Seek Apple or authorized service if crackling or static continues across audio sources or devices, or if one side remains quieter after safe cleaning and connection checks. Do not attempt an invasive repair. Apple’s service-program page describes a historical program for eligible affected units manufactured before October 2020, with coverage stated as three years after first retail sale and information dated 2021-10-01. That page does not establish current eligibility or promise free service; ask Apple or an authorized provider to check your specific unit and current options: AirPods Pro Service Program for Sound Issues.

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.