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If Android says storage is almost full, remove or move files you no longer need; if the device is slow, troubleshoot performance instead. Storage keeps items such as photos and downloads, while memory (RAM) is used by Android and running apps. The fixes are different, and routinely closing every app usually is not necessary.

First check whether storage is full or the device is slow

Open Settings > Storage and review the categories taking up space. The exact labels and available actions vary by device and Android version. Google notes that some of its storage instructions apply only to Android 14 and later. If you cannot find a setting, consult your device maker’s instructions.

If there is no storage warning and the main problem is lag, skip broad file deletion for now and use the performance steps below. Google says a phone can start having issues when less than 10% of its storage is free; treat that as Google’s troubleshooting guidance, not a universal threshold for every device.

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Free storage by removing or moving items you recognize

Review downloads and offline media

Delete downloaded files you no longer need, or remove offline music, videos, maps, and other media from the app that downloaded them. Check the file or app before deleting: removing an offline copy may mean downloading it again later, while deleting a personal file may be permanent.

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Uninstall apps you do not use

From Settings, review installed apps and remove ones you no longer need. Menu names differ across devices. Before uninstalling an app, consider whether it stores information locally that you still need; use the app’s own export, sync, or backup option if available.

Review photos and videos before deleting

Large videos and photo collections can occupy substantial storage. Identify the items you want to remove, then confirm you have another copy if you want to keep them. A backup is not a guarantee that every app’s data or settings can be restored: Google says backup and restore behavior varies by device and Android version, and some apps do not back up or restore all data.

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Use Files by Google only after reviewing its selections

Files by Google can show cleanup suggestions, including junk files, and help browse files. In its Clean flow, review each suggested item before confirming: files deleted through that flow are permanently deleted. Files by Google documents support for Android 8.0 and later.

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Move valuable files before deleting local copies

If you want to keep a file, copy it to a computer or to a supported SD card before removing the device copy. Google documents copying files to a computer, and Files by Google documents moving or copying files to an SD card when one is available. An SD card is an option only if the exact phone or tablet supports one; do not assume that a card slot, capacity, or configuration is supported.

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Cloud backup is another way to preserve some data, but confirm that the relevant files have finished backing up before deleting local copies. Google’s backup and restore guidance says account storage terms and restore behavior can vary; not every app’s settings and data are included.

Clear cache without confusing it with app data

For one app that is behaving incorrectly, try clearing its cache first if the option is available. Cache consists of temporary data; clearing it may make the app slower the next time it launches while it rebuilds that data.

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Clearing storage or data is more destructive: Google says it permanently deletes all app data. Look for an in-app way to remove or reset specific content first, and make sure you can sign back in or restore anything important before using the system option.

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If Android is slow, troubleshoot performance rather than closing everything

Google’s guidance is: “You don’t usually need to close apps.” Closing apps as a routine memory-clearing habit is not the same as freeing persistent storage. If the device lags or stops responding, try these steps:

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  1. Restart the phone or tablet. This can address a temporary problem without deleting personal files.
  2. Install available Android and app updates. Update paths vary by manufacturer; check Settings for system updates and the relevant app store for app updates.
  3. Investigate a specific app. If problems began with one app, update it, restart the device, and consider clearing that app’s cache. Avoid clearing its storage/data unless you accept losing its local data.
  4. Check free storage. Use Settings > Storage to see whether space is nearly exhausted, then remove or move only items you have identified.

A factory reset is a last resort, not a routine way to free space. It erases device data. Before considering one, verify that important files are backed up and that you can access the accounts needed to set up the device again; backup and restore coverage varies.

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