How to Recall an Email in Outlook

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By Victor Ashiedu

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This Itechguide teaches you how to recall an email in Outlook. The guide covers steps to recall an email in Outlook from Windows 10.

There is no guarantee that Outlook will successfully recall or delete all copies of email you already sent. Outlook will only attempt to recall and/or delete unread copies of the email.

Here are the steps to attempt to recall an email in Outlook…

  • Scroll down the left pane of Outlook and click Sent Items tab.
How to Recall an Email in Outlook
  • When your Outlook Sent Items tab opens, locate the email you want to recall and double-click to open it.
How to Recall an Email in Outlook
  • When the sent email opens, on the top menu, locate the Actions. Then, click on the drop-down beside it.
  • From the displayed drop-down, to begin the process to recall an email in Outlook, click Recall This Message.
  • If Actions tab is not available, you can add Recall This Message by customizing the Ribbon.
  • To do this, right-click an empty portion of the sent email menu (Ribbon). Then, from the displayed options, click Customize the Ribbon.
How to Recall an Email in Outlook
  • When the Customize the Ribbon screen opens, on the top right side of the screen, right-click on Message tab. Then beneath, click New Group. A New Group will be created in the Message tab.
How to Recall an Email in Outlook
  • Click New Group (Custom). Then, at the left side of the screen (beneath Choose commands), select Recall This Message. Finally, to add Recall This Message to the New Group you created earlier, click Add.
How to Recall an Email in Outlook
  • To save your changes and return to the new message you want to recall, at the bottom right of the screen, click OK.
How to Recall an Email in Outlook
  • The far right Ribbon of the sent message you want to recall will now have Recall This Message.
  • To begin the process to recall an email in Outlook, click Recall This Message. The recall options will open in a pop up window.
How to Recall an Email in Outlook
  • To recall an email in Outlook, select a recall option and click OK.
You could select one of 2 options: 1, Delete unread copies of this message. 2, Delete unread copies and replace with a new message.
  • When you select the first option, Delete unread copies of this message, Outlook will attempt to delete all copies of the message that have not been read by the recipient.
  • Outlook will then display a message “You tried to recall this message on date-of-recall-attempt“.
  • Alternatively, if you select the second recall option – Delete unread copies and replace with a new message, Outlook will offer you the option to send a replacement message.
  • When the new replacement email opens, change your existing email or type a new message.
  • Finally, to attempt to delete and replace the email with a new message, on the top left of the new email window, click Send.

It is this easy to recall an email in Outlook! I hope you found this Itechguide helpful. I hope you found this Itechguide helpful.

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About the Author

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Victor Ashiedu

Victor is the founder of InfoPress Media, publishers of Ilifeguides and Itechguides. With 20+ years of experience in IT infrastructure, his expertise spans Windows, Linux, and DevOps. Explore his contributions on Itechguides.com for insightful how-to guides and product reviews.

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