We Can’t Activate Windows on this Device Error [Fixed]

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By Victor Ashiedu

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If you receive the “we can’t activate Windows on this device” error try activating Windows with one of the options in this guide.

Option 1: Active Windows with the Changepk.exe Command

If you receive “Unable to Activate Windows” error, try fixing it with these steps:

  • Type cmd in the search bar. Then right-click Command Prompt and select Run as administrator.
Fix "We Can t Activate Windows on this Device" with Changepk.exe
  • At User Account Control confirmation, click Yes.
Fix "We Can t Activate Windows on this Device" with Changepk.exe
  • At command prompt, type this command. Then press enter.
Changepk.exe /productkey:<product-key>
Fix "We Can t Activate Windows on this Device" with Changepk.exe
  • The command displays the screen to enter your product key. Type the same product key and click Next.
Fix "We Can t Activate Windows on this Device" with Changepk.exe
  • When the next screen loads, click Activate.

If this method failed to activate Windows, try method 2 below..

Option 2: Active Windows with the slmgr Command

Another method to fix Unable to activate Windows error is to activate Windows with slmgr command.

Here are the steps:

slmgr -upk

The command uninstalls any existing product key. After a short while, you will receive the notification shown in the second image below..

Fix "We Can't Activate Windows on this Device" with slmgr
  • Once you receive Uninstalled product key successfully, type the command below. Then press enter.
slmgr -ipk <your-windows-product-key> 

Just like the previous command, after a short while, it will return the message in the second image below..

  • Restart your PC

Option 3: Call the Microsoft Activation Center

If you have tried all the above and still cannot activate Windows, follow the steps below to contact Microsoft Support:

Before you call Microsoft, have your activation key, where you bought the key and the error message you received when you tried to activate Windows.
  • Open Global Customer Service phone numbers link.
  • Click your region. Then locate your countries phone number and dial it
  • Speak to a support agent and let them know that you are having trouble activating Windows

Conclusion

Windows activation is supposed to be straightforward. However, sometimes, it can be pain.

I am confident that you have activated Windows with one of the options discussed in this guide. Let me know the option that worked for you by responding to the “Was this page helpful?” question below.

You may also share with our community by commenting using the “Leave a Comment” form at the bottom of this page.

Lastly to get more Windows guides visit our Windows How To page.

About the Author

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Victor Ashiedu

Victor is the founder of InfoPress Media, publishers of Ilifeguides and Itechguides. With 20+ years of experience in IT infrastructure, his expertise spans Windows, Linux, and DevOps. Explore his contributions on Itechguides.com for insightful how-to guides and product reviews.

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