Your PC Ran Into a Problem and Needs to Restart [Fixed]

-

|

What Does “Your PC Ran Into a Problem and Needs to Restart” Mean?

“Your PC ran into a problem and needs to restart” or windows 10 restart loop may be caused by corrupt Operating System files, outdated device driver or Windows updates.

No matter what caused your screen to show this scary “blue screen”, I have a quick fix for you.

How to Fix “Your PC Ran Into a Problem and Needs to Restart”

I have recommended four ways you can fix “Your PC ran into a problem and needs to restart” error. Here they are:

  1. Start Windows 10 in safe mode with networking: Run windows update, Update Device Drivers.
  2. Boot to Safe Mode and Run System file Checker (SFC)
  3. Start Windows 10 Advanced option and Run Start-up Repair
  4. Boot to windows 10 repair mode and Reset Your PC (Reinstall and keep apps)
Info
My proposed solutions for “Your PC ran into a problem and needs to restart” or windows 10 restart loop are listed in order that I believe could fix the problem quickly. If you try Method 1, check if the problem is resolved before you proceed to Method 2 and so on.
Tip
The methods described here involved starting Windows 10 advanced options. The trick is to interrupt its boot 3 consecutive times and force it to boot to repair mode.
Sponsored Content

Boot Windows 10 to Automatic Repair mode

To force Windows 10 to boot to Automatic Repair mode follow these simple steps:

  • Press the power button on your computer for about 10 seconds. It will shutdown.
  • Press the power button again to boot the computer. When you see a sign that Windows is about to boot, press the power button again to power it off.
Tip
To confirm that Windows is about to start booting, lookout for your computer’s manufacturer logo (HP, Dell, Lenovo, etc) and a circling set of dots (see the image below). When you see these, press the power button to interrupt the boot.
Your PC Ran Into a Problem and Needs to Restart
  • Repeat the last step for the 2nd time. When you boot again, you will see the screen below:
  • Then wait until you see the screen below- your computer is now in Automatic Repair mode.
Your PC Ran Into a Problem and Needs to Restart
Tip
Each recommended fix described below require you completing the previous steps to force Windows to Automatic Repair mode.

Method 1: Boot to safe mode with networking: Run windows update, Update Device Drivers

This is my first solution to fix “Your PC ran into a problem and needs to restart” error that causes Windows 10 restart loop.

Once you have forced Windows to start in Automatic Repair mode, proceed with the steps below to start it in Safe mode with networking:

  • On the Automatic Repair screen, select Advanced options.
Your PC Ran Into a Problem and Needs to Restart
  • On the Choose an option screen, select Troubleshoot.
Sponsored Content

  • Then on the Troubleshoot screen, select Advanced options.
  • On the Advanced options screen, if you do not see Start-up Settings click see more recovery options.
  • You should now see Start-up Settings. Click it.
  • Click Restart.
  • To boot your computer to “safe mode with networking”, press F5 on your keyboard.
  • When you press F5 your computer will shutdown. Press the start button to boot to safe mode with command prompt.
  • When your computer boots, login with your usual account. To confirm that you are on safe mode, you will see “safe mode” on the four corners of the screen.

Run windows update

To check for Windows updates:

  • Right-click Windows logo on the taskbar and click System. When the System page opens, enter updates in the search bar. Then select Check for updates.
  • When you click Check for updates your computer will start searching for updates. When the search completes, you will be prompted to install updates – if there are any.
"Your PC ran into a problem and needs to restart" or windows 10 restart loop

Installing Windows updates may fix “Your PC ran into a problem and needs to restart” or windows 10 restart loop problem but it is recommended to check for drivers that may need to be updated as well.

Sponsored Content

Update Device Drivers

Next, you need to check if there are device drivers that require updates. Follow the steps below:

  • Right-click the Windows logo on your task bar. Then select Device Manager.
"Your PC ran into a problem and needs to restart" or windows 10 restart loop
  • When Device Manager opens, right-click the driver that you wish to update. Then click Update driver.
  • When the Update Drivers window opens. Click Search automatically for updated driver software. Windows will search the manufacturer’s website for updated drivers and install it automatically.

When you finish running Windows and driver update, restart your computer. Then check whether “Your PC ran into a problem and needs to restart” or windows 10 restart loop error is fixed.

If not, try method 2 below.

Method 2: Boot to Safe Mode and Run System file Checker (SFC)

  • Then click Advanced options.
  • Next, select Troubleshoot.
"Your PC ran into a problem and needs to restart" or windows 10 restart loop
  • On the Troubleshoot page, select Advanced options.
Sponsored Content

"Your PC ran into a problem and needs to restart" or windows 10 restart loop
  • On the next screen, if you do not see Start-up Settings, click See more recovery options.
  • You should now see Start-up Settings. Click it.
  • On the screen similar to the one below, press F4 on your keyboard to boot to safe mode.
  • Your computer will reboot to Windows 10 logon screen. Logon with your normal account. You are now in Safe mode. To confirm, the four corners of your screen will have “safe mode”. See the second image below.
"Your PC ran into a problem and needs to restart" or windows 10 restart loop
"Your PC ran into a problem and needs to restart" or windows 10 restart loop
  • Next, open command prompt as administrator. Enter the command below into command prompt and press the Enter key on your keyboard.
SFC /SCANNOW
Tip
To open command prompt as administrator, search cmd (on the search bar beside Windows logo on your task bar). Then right-click Command Prompt and select Run as Administrator.
Tip
SFC scans the integrity of all protected Windows system files and replaces incorrect versions with correct Microsoft versions.
  • SFC will start running.
"Your PC ran into a problem and needs to restart" or windows 10 restart loop
Tip
SFC will take sometime to run. When it completes successfully, reboot your computer and check whether “Your PC ran into a problem and needs to restart” or windows 10 restart loop error is resolved.

When SFC completes it will return a report. Below, SFC reports that there is no integrity violation found. If SFC found that any Windows file was tampered with, it will attempt to replace it.

If “Your PC ran into a problem and needs to restart” (or windows 10 restart loop) is not resolved, try Method 3 below.

Method 3: Start Windows 10 Advanced option and Run Start-up Repair

  • Then select Troubleshoot. On the next page (2nd image below), click Advanced options.
Sponsored Content

  • When the Advanced options opens, select Start-up Repair.
 "Your PC ran into a problem and needs to restart". If the problem is fixed, windows 10 restart loop
  • When you click Start-up Repair, Windows will attempt to fix the problem causing “Your PC ran into a problem and needs to restart”. If the problem is fixed, windows 10 restart loop problem should stop.
 "Your PC ran into a problem and needs to restart". If the problem is fixed, windows 10 restart loop
Tip
As you can see from the last image, the repair operation may take up to an hour. When it completes, it will report back. If you see the message that Start-up Repair couldn’t repair your PC. Restart your computer and proceed with Method 4.
 "Your PC ran into a problem and needs to restart". If the problem is fixed, windows 10 restart loop

Method 4: Boot to Windows 10 Repair Mode and Reset Your PC (Reinstall)

Warning!
Follow the steps described here carefully as any mistake could lead to loosing your personal files. Method 4 involves reinstalling Windows without deleting your or data. Your Apps will be removed. So you will need to reinstall them.
Important
To perform the steps below, you may need to insert Windows 10 DVD into your computer.
Sponsored Content

  • Then click Advanced options. Then click Troubleshoot.
  • On the Troubleshoot options page, select Reset this PC.
Important!
The option you select next will determine whether you keep or lose your files. Ensure that you select the right option. Read the option texts carefully.
  • On the Reset this PCChose an option page, select Keep my files.
  • Finally, on the Reset this PC confirmation page, read the details and confirm you made the right choices. Then click Reset and wait for PC reset to complete (see the second image below).
  • When the previous black screen reaches 100%, it will progress to the screen below.
Tip
The reset process will take some time as Windows is effectively reinstalling. Give it time to complete. Then reinstall all your Apps.
  • When your computer finishes reinstalling, there will be a file on your desktop called “Removed Apps”. Open this file for a list of all the Apps removed from your computer. You can then reinstall the Apps.

Conclusion

One of the methods described above will definitely fix “Your PC ran into a problem and needs to restart” or windows 10 restart loop error for you.

If you have any question or wants to comment about this guide, use the “Leave a Reply” form at the end of this guide. Alternatively, you could share your experience with this error message and how you resolved it. This will benefit other readers.

Other Helpful Guides

Additional Resources and References

LEAVE A REPLY

Please enter your comment!
Please enter your name here

FEATURED POSTS

network discovery keeps turning off server 2016

How to Fix Network Discovery If it Keeps Turning Off in Server 2016

Does network discovery keep turning off in your Windows server 2016? It is likely that one of its dependent services is not...
how to install windows 10 1903 update manually

How to Install Windows 10 1903 Update Manually

Windows 10 1903 Update was released in May, 2019. But some users are not yet offered the update via automatic update. The...
spotify web player not working

Spotify Web Player Not Working [Fixed]

Introduction Spotify Web Player may stop working for you with the following error messages: "Spotify Web Player an Error...
DISM.exe /Online /Cleanup-Image /Restorehealth

DISM.exe /Online /Cleanup-Image /Restorehealth Explained

What is DISM.EXE /Online /Cleanup-image /RestoreHealth? "DISM.exe /Online /Cleanup-Image /Restorehealth" is a DISM command that repairs issue with the...
DHCP Relay agent

DHCP Relay Agent: Configuration in Windows Server 2016

What is a DHCP Relay Agent? A DHCP Relay Agent allows DHCP clients in a different network subnet to...

TRENDING POSTS

Remote Desktop Connection

Remote Desktop Connection an Internal Error Has Occurred [Fixed]

Introduction I recently received the error message "Remote Desktop Connection an Internal Error Has Occurred". It was strange because...

Find My Samsung: Register and Use Samsung Find my Mobile

Introduction Ever wondered how you could find your Samsung phone if you lost it? Find my Samsung or Samsung...
What is the Difference Between PowerShell and CMD?

Windows Powershell vs CMD: Differences and Similarities

Introduction This short guide compares Windows PowerShell vs CMD (Windows command prompt). I will cover the history and nature...
Spotify No Longer Supports this Version of Microsoft Edge

Spotify No Longer Supports this Version of Microsoft Edge [Fixed]

Introduction When you open Spotify web player on Microsoft Edge, you may receive the error message "Spotify No Longer...
Windows 10 Won't Boot

Windows 10 Won’t Boot With Black Screen? 3 Ways to Fix It

Why Won't Windows 10 Boot Up? If your Windows 10 stops with a black screen, the first question in...

BEST OF ITECHGUIDES

How to Convert Text to Number in Excel

How to Convert Text to Number in Excel in 4 Easy Ways

Introduction There are 4 ways you can convert text to number in Excel. This guide demonstrates the 4 ways...
dism /online vs /image

The Difference Between DISM /Online and DISM /Image Commands

What is DISM /Online vs /Image? In comparing DISM /online vs /image, while DISM /online targets the running operating...
How to Make a Scatter Plot in Excel

How to Make a Scatter Plot in Excel

Introduction You make a scatter plot in Excel to compare 2 sets of data. Unlike a Line Chart, a...
ClearScore

ClearScore Can Help Improve Your Credit Score for FREE (Here is How)

What is ClearScore and Who is ClearScore? ClearScore (Some call it Clear Score!) is a London-based financial services company...
How to Calculate Variance in Excel

How to Calculate Variance in Excel

Introduction Variance measures the spread between numbers in a data set. You can calculate variance in Excel using the...

RECENT POSTS

disable cortana windows 10 featured

How to Disable Cortana in Windows 10 (2 Methods)

Introduction Some Windows 10 users may not like Cortana. Solution? Disable Cortana. You are probably reading this because you...
bootrec /fixboot access is denied

How to Fix BootRec /FixBoot Access is Denied Error in Windows 10

Introduction BootRec /FixBoot Access is Denied Error in Windows 10? This error is likely caused by corrupt EFI directory.
Reset Windows 10

How to Reset Windows 10 (2 Methods)

Introduction If your Windows 10 is broken, one available way to fix it is to use Windows 10 reset....
system restore windows 10

How to Enable and Use System Restore in Windows 10

Introduction System restore in windows 10 is a very important tool that is probably ignored by most users. But...
windows has stopped this device code 43

How to Fix Windows Has Stopped this Device Code 43 Error

Introduction Sometimes you may receive "Windows has stopped this device code 43" error. This error is likely to come...
Windows could not automatically detect this network's proxy settings

How to Fix “Windows Could not Automatically Detect this Network’s Proxy Settings”

Introduction You suddenly lose the ability to connect to the internet. Then you run network troubleshooter and it returns...
printer offline

5 Ways to Restore Your Printer Online If Status is Offline

Introduction Is your printer offline? Setting it online is very simple but sometimes it is more than just setting...

How to Fix “BootMgr is Missing” Error in Windows 10

Introduction If you receive Fix "BootMgr is missing" Error in Windows 10, the default response is panic! But you...
windows 10 search featured

How to Fix Windows 10 Search If it Stops Working

Introduction Are you having troubles with Windows 10 search? Apparently, it is a fairly common problem with a number...
oooops, something went wrong. reload

How to Fix “Oooops something went wrong. reload” Spotify Error

Introduction If you receive "Oooops something went wrong. reload" Spotify error, do not panic. The fix is simpler than...

MUST READ

Windows 10 Network Discovery Keeps Turning Off

How to Fix Network Discovery If it Keeps Turning Off in Windows 10

Does your Windows 10 network discovery keep turning off? It is likely that one of its dependent services is not started.
PortalOffice365

Portal Office 365: Your Ultimate Guide to Office 365 Admin Portal

What is PortalOffice365? PortalOffice365 (portal.office.com) is a Microsoft cloud-based portal that allows administrators to create and manage users and...
Dynamic disks bs basic disks

Dynamic Disk vs Basic Disk: How to Convert to Dynamic Disk

Introduction Dynamic disk type was introduced by Microsoft with Windows 2000. Earlier versions of Windows Operating Systems used Basic...
0xc000021a: Status System Process Terminated Error [Fixed]

0xc000021a: Status System Process Terminated Error [Fixed]

Introduction You may receive "0xc000021a (STATUS_SYSTEM_PROCESS_TERMINATED)" error after installing a new device on your Windows computer. You may also...
Amazon best sellers

Amazon Best Sellers: Your Definitive Guide to Find Them

What are Amazon Best Sellers? Amazon Best Sellers are the most popular products on Amazon, based on sales. Amazon...

By using this website you agree to accept our Privacy Policy and Terms & Conditions