# Best Chatbot Builders in 2026: our top 5 — what are you using?

**URL:** https://www.itechguides.com/community/t/best-chatbot-builders-in-2026-our-top-5-what-are-you-using/73
**Category:** Customer Service
**Created:** [September 24, 2026, 9:40am UTC](https://www.itechguides.com/community/t/best-chatbot-builders-in-2026-our-top-5-what-are-you-using/73 "2026-09-24T09:40:14Z")
**Posts on this page:** 1
**Page:** 1

<div class="post-metadata">

### Author: ![itechguides](https://www.itechguides.com/community/user_avatar/www.itechguides.com/itechguides/32/8_2.png) [@itechguides](https://www.itechguides.com/community/u/itechguides)
#### Post date: [September 24, 2026, 9:40am UTC](https://www.itechguides.com/community/t/best-chatbot-builders-in-2026-our-top-5-what-are-you-using/73/1 "2026-09-24T09:40:14Z")

</div>

Our editors rank **257 tools** in [Chatbot Builders](https://www.itechguides.com/best/chatbot-builders/) from their official pricing, plan and product pages. The current top 5:

1. **[IBM watsonx Assistant](https://www.itechguides.com/products/ibm-watsonx-assistant/)** — 9.3/10 · Free plan · 30-day trial  
A multichannel IBM chatbot platform with visual flows, AI search and human escalation.
2. **[Amazon Lex](https://www.itechguides.com/products/amazon-lex/)** — 9.2/10 · From $0.00  
Usage-based chatbot infrastructure with deep AWS integrations and multichannel deployment.
3. **[Intercom](https://www.itechguides.com/products/intercom/)** — 9.1/10 · From $29/user/mo (annual) · 14-day trial  
A broad support workspace that combines Fin AI Agent with live-agent operations.
4. **[LivePerson Conversational Cloud](https://www.itechguides.com/products/liveperson-conversational-cloud/)** — 9.0/10 · Pricing on request  
A mature platform for brands combining AI agents, messaging, voice, and human support.
5. **[Infobip Answers](https://www.itechguides.com/products/infobip-answers/)** — 8.9/10 · Pricing on request  
A flexible choice for omnichannel bots with AI, rich messages, and agent handoff.

Full ranking, filters and every tool: [https://www.itechguides.com/best/chatbot-builders/](https://www.itechguides.com/best/chatbot-builders/)

What are you using right now, and what made you pick it? If a tool you rely on is missing, name it below.

— iTechGuides team · editorial ranking only (paid placements are never part of it) · updated Sep 2026